Customer Enquiries Service Ltd is a number providing service. We offer number information to leading UK companies. We do this via 09 premium rate telephone numbers, plus a free information SMS message for mobile users. We believe this is a valuable service at a time as many large organisations seem to avoid giving their customer services departments contact number out and prefer instead to steer users toward lengthy, time-consuming written communication or live chat services.
If you are not entirely satisfied with the number providing service you received from Customer Enquiries Service Ltd and would like to request a refund, please read the instructions below.
1. Ensure you have all of the relevant information to raise a refund request
- Your name
- Your email address
- Your telephone number
- The 09 number you dialled
- A copy of your phonebill
- Your bank details for your refund payment
2. Raise a refund request
Submit all of the required information into our customer services ticketing system by clicking 'Submit a ticket' and choosing 'Request a refund' and we'll take care of the rest!
*Please note that refunds can only be made to the bill holder