Customer Enquiries Service Ltd is a Contact Number Providing Service. We offer number information to leading UK companies. We do this via 09 premium rate telephone numbers, plus a free information SMS message for mobile users. We believe this is a valuable service at a time as many large organisations seem to avoid giving their customer services departments contact number out and prefer instead to steer users toward lengthy, time-consuming written communication or live chat services.
If you are not entirely satisfied with the Contact Number Providing Service you received from Customer Enquiries Service Ltd and would like to request a refund, please read the instructions below.
1. Ensure you have all of the relevant information to raise a refund request
- Your name
- Your email address
- Your telephone number
- The 09 number you dialled
- A copy of your phonebill
- Your bank details for your refund payment
2. Raise a refund request
Submit all of the required information into our customer services ticketing system by clicking 'Submit a ticket' and choosing 'Request a refund' and we'll take care of the rest!
*Please note that refunds can only be made to the bill holder