You may have used our service some time ago, in which case you may want a reminder of which company we connected you to.
You can find this out by Ofcom’s Service Checker and entering the 09 number you dialled, you will be shown which service you used and which company we provided contact information for.
Service Checker: https://www.ofcom.org.uk/phones-and-broadband/phone-numbers
Request a refund
If you have used our number providing service and are not entirely satisfied with the service you have received and would like a refund, please submit all of the required information into our customer services ticketing system by clicking 'Submit a ticket' and choosing 'Request a refund' and we'll take care of the rest!